Key issues, strategies and successes in retrospect.
In 2018 we believed …
… that Danes want to use new, mobile payment solutions
In 2017 we were the first Danish bank to offer Apple Pay, and in 2018 we introduced Google Pay, Garmin Pay and Fitbit Pay.
… that children want a digital piggy bank
Through the app ”Pengeklog” [Moneywise] we made the piggy bank digital – and gave children and parents an opportunity to learn about money and its value.
… that money laundering often involves big notes
One of the easiest ways to tackle money laundering and undeclared work is to do away with the 1000 krone note. You can therefore no longer withdraw 1000 krone notes at Jyske Bank.
… that it must be easy to become a client
Digital client registration saw the light of day in 2018. With the right ID it is easy to become a client of Jyske Bank – and, for instance, get access to Apple Pay or Google Pay.
… that many Danes want to invest on their own
With the launch of the digital investment solution, Jyske Munnypot , clients were given the opportunity to invest part of their savings on their own – with advisory services from the bank.
… that Visa Mobil is a strong supplement to the physical payment card
We always recommend our clients to have more than one payment card – both at home and abroad. Visa Mobil is a digital card which the client can order and start using right away.
… that prevention of money laundering is a top priority
Prevention of money laundering is more important than both earnings and advisory services. We take our responsibility and the high inherent risk of our business model very seriously and we constantly launch new initiatives to avoid being abused in connection with money laundering and financing of terrorism.
In 2019 we (also) believe …
… that competition in the payment services area will benefit our clients
We are still working on designing the best and most flexible payment solutions – and securing tough competition in the payment services area, among other things through a split-up of the Visa/Dankort.
… that the green transition is necessary
We focus on and intensify our sustainability initiatives in 2019 through a number of specific initiatives which will affect the bank’s activities both internally and externally – and which will secure that Jyske Bank has a solid and future-proof business model.
… that we are a bank with focus on the Danish market
We are the bank with the most branches in Denmark and a bank with strong local roots.
… that clients choose the mobile phone
We are designing “Mobile First” in 2019 and in the course of the year we will offer our clients much more bank on their mobile phones.
And last but not least
… that satisfied clients and employees are the key to succes
In 2018 surveys showed that our employees are the sector’s most satisfied employees and that we are the bank among the large banks which has the most satisfied clients. We believe that this will still be the key to succes.